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CUSTOMER RELATIONSHIP MANAGEMENT & SALES

About the project

In Donacasa I implemented SAGE CRM, configured it and customized it for the needs of the company.

I participated in the standardisation of the sales process and in the preparation of the material (brochures, information) and the sale scripts for the commercial department.

Previously, when I worked at Hyla, I achieved exceptionally high (40% success rate vs. Hyla Spain avg. of 25%) direct sales rates, and was awarded as one of the Hyla’s World Top Sellers (2011)

CRM, Sales, Leadership

Donacasa, Hyla

Hyla 2011-2012, Donacasa July 2015 – December 2016